Big Lots - Store 1553 Aurora IL Complaint - Mistreated Employee - Overworking Employee
I went to Big Lots a few days ago to return a product and the I was greeted by a young man with an adorable accent. He took me right away and started the return, but something went wrong within the return itself. Soon after his line got longer and he called someone to take over a register so he could help me and figure it out. He then called a manager on a walkie talkie and asked for her help so he could show her what the screen was telling him. She literally told him, I'm busy so figure it out with yourself. I couldn't believe she said that to him! He was trying so hard to help me and give me the money back and she literally kicked him in the teeth! That poor young man didn't deserve that at all as he was so pleasant with me and polite. After 10 minutes he figured it out and I got my money back and he apologized that it took so long. I really wanted to get a look at who the manager was because I wanted to report her for what she "didn't" do and that was get off her rear and help out a fellow employee. Shame on her.