El Pollo Loco, Tempe, Az Complaint - Good Chicken/Bad Tortillas - Drive Thru Window Service
Drive Thru Window Service - Complaint
I love the chicken but was given inedibe flour tortillas on a 2 piece chicken combo. I voiced my concerns before when I received a crunchy chicken taco with no chicken in the shell! I was promised a coupon which I never received. The staff seems friendly but inexperienced and most speak little to no English. I have never seen an integrated staff. I wonder how they get away with a seGregated seaff in the United States of America?