Lens Crafters Franklin Park Mall or Westfield Mall Toledo, Ohio Compliment - Good service, excellent manager and great sales person.

Review by cphillipsappraisal81 on 2011-10-09
Wanted to share my experience with Lens Crafters. Although I first thought it was a disaster it was quickly turned around with a short conversation with the manager (Tim) I walked in the store with the thought in my mind that I would pay one price (according to budget) for total cost of glasses. Turned out to much more, as I did not realize the cost of lens. I have not purchased glasses in over ten years, so this was quite a shock.

The sales lady, I believe her name is Bambi, did her very best to get the price down, including selling frames from discontinued batch and finding the best of the bunch.

The doctor for very good also, taking her time and explaining details to me.

Hats off to these people and I hope in some way that they will know my appreciation.
Comments:1 Replies - Latest reply on 2011-10-11
Posted by Alain on 2011-10-11:
I've always had good experiences at Lens Crafters myself, but then our insurance changed so we had to switch to another provider. You can make sure these folks get a pat on the back by sending a note about this franchise via this link: http://www.lenscrafters.com/eyeglasses/7/about/contact-us

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