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Priceline.com Complaint - Cost you more and the service is terrible
If you go the hotel's website and book it through them, it's much cheaper. When you call there customer service, they're laugh at you.
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Posted by griffin21 on 2011-10-12:
My only experience with Priceline was trying to book a flight, but then was told that the price could not be honored. I eventually booked directly with the airline for about the same price as Priceline had supposedly offered.
To be fair, sometime Priceline and similar sites might have negligibly better prices. I do find those sites very helpful in searching for hotels, for example, then narrow down the choices based on the filters. I had not really had a bad experience with those sites, but I prefer to book directly since it's easier to communicate directly with just one party in case anything comes up.
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