Apple store Informative - Vist To Apple Store In Willow Bend Mall
TEXAS -- I thought the store was layout well. However in my visit there I was not acknowledged as soon as I walked in. Also I went all the way to the genius bar in the back without anyone even saying hello. I also had to wait at least 20mins before anyone at the bar would help me. Now I know that I went to the store at about 1pm, and it was busy, but still someone should have made eye contact with me at least. Now when in was helped at the bar the person seemed to be fairly friendly enough with me but he didn't see too enthused yet not inattentive either. I felt he was neutral, to that of being tired of working there. I got the sense that he had a long day and was being polite with me and really nothing more. As for the problem I had it was really cut and dry. I was given two choices. And I ended up spending about $80 on get a replace "battery" ie a new phone to solve the problem. The issue was that my old phone would unexpectedly shut itself off while I was using it. So overall I would give the store a 6 on a scale of 1 to 10, 10 of course being the best.