Motel 6 Complaint - Facilitated a possible scam and crime!!!!
5488 INN RD, ALABAMA -- We stayed at a Motel 6 in Alabama on a drive cross country. At 2:00 A.M. a call was put through to our room (obviously without the operator verifying which party/name the caller was trying to reach). The man identified himself as Ron, the Night Manager/Auditor there at the hotel. We were sleeping and obviously disoriented. He said there was a problem with our credit card and we needed to come to the office immediately. My husband got up sleepily and started to get dressed to go down to the office, but I maintained they could deal with it in the morning as it was cold and in the middle of the night. We went back to sleep to be awakened 15 minutes later by the phone again. This time the man stated "you said you would come down to the office to get this taken care of and you haven't. Either you come down or I will have security escort you off the premises". This worried my husband and angered me. I called the front desk and a woman answered. I asked for the night manager and it was a "Debbie". I asked about the name Ron and they didn't know anyone by that name. I asked why two calls were put throught to our room at that time of night and the operator said she figured they knew us.
The next morning we complained to the office as we figured out that it was probably criminals who sit in parking lots and call rooms to lure people out in the middle of the night unsuspecting. I was concerned that if my husband had gone out they could have robbed him or killed him. They obviously were watching our room or wouldn't have known we didn't go out and head to the office. THIS IS A WARNING AS WELL AS A COMPLAINT!
The motel staff was not concerned in the least when we talked to them the next day. They didn't call in the police department or give us any assurance they would address this attempted scam/crime. I wrote to corporate and was given a pat on the head so to speak that they are concerned for safety of their customers and appreciated my notification. If this motel doesn't care anymore about their customers and will put through any random caller at all hours, we are NOT interested in ever staying with them again. Be Aware!!!!