AT&T Complaint - AT&T Door to Door sales reps lie
NEW BALTIMORE, MICHIGAN -- In August 2011, an AT&T sales representative came to my house and asked me if I would be interested in the AT&T U-verse bundle. I told him that I currently had Comcast but if the price was right and the services comparable I would be interested. So, we sat down. After I asked him a bunch of questions, He said "Do I have a deal for you."
I told him that my current Comcast bundle was 152.00 a month. No problem, he said. I can give you the AT&T bundle for 117.00 for 6 months and after six months your bill will be 123.00 a month.
So now, after two months of trying to straighten out my bill, I get a new bill for 149.00 and custom service says my bill will increase to 174.00 after six months. Yea, they got a deal for me.
The sales representative lied. And when I asked AT&T for the sales reps phone number, they told me they didn't have access to that information.
AT&T is trying to catch up to Comcast by using door to door sales reps but
don't believe a word they say. They lie and misrepresent.