BudgetPetCare Complaint - BudgetPetCare - Dishonest!!!
MANITOBA -- Ordered an item from them because they have it advertised, only to find out, after it arrives, that they sent something else.
Contacted customer service, only to be told that the images on their website are not necessarily what you will get!!!
They tried to state that, because they have text on their website that says they can substitute something else if they don't have it in stock, that they have the right to send me an item which I did not want!!
The correct thing to do is to either cancel the order or notify customer that it is not in stock and suggest alternative.......none of which was done!!
Their attitude sucks and they are no better than thieves. DON'T BUY FROM THEM!!!