Time Warner Cable Complaint - False advertising on the switch
SAN ANTONIO, TEXAS -- I was told that when I made the switch to cable, internet and phone service that I would receive a 100 dollars gift card. I already had basic cable with them but they said if you made the switch to all three you would receive a 100 dollars gift card. The package deal was you get all three for 99 dollars and a 100 dollars gift card when you make the switch to all three. But one of the customer service operators told me you had to make a switch from another cable company. But that was not said in the advertisement. Their advertisement is false, they do this to get you to purchase their deals but not telling you the exact truth.