AmericanExpress Compliment - AmericanExpress Gold Card Travel Services
For the weekend, I decided to go to the Big Apple. After searching thru all the flight info and hotels, I figured it was time to utilize my gold membership. Today I telephoned AMEX Travel Services, and pressed the button for gold card members. After verifying my info, the agent made me feel special, and asked me a series of questions of my travel plans. She then went to work, found the hotel I wanted in Midtown, booked my flights, and even verified with the hotel their shuttle service. During the entire process, the agent was friendly, asked if I had been to NYC before, spoke about how she would love to go shopping there, and even looked for any last minute show deals.
All in all, the process was friendly, fun, concise and successful.