Ruby Tuesday Informative - Horrible Service - Food prep and server
FISHKILL, NEW YORK -- Visited this particular location and was initially satisfied with the server and accommodations. The problem arose when our food came and the meat which was ordered well done was totally pink inside. The manager came over and took a look and agreed that it was in his words "really pink"... He handled it and the food was done over. But while waiting we hadn't got napkins or silverware after asking once but the second request for those was granted. After eating I requested a desert to go, it was added to our bill and the bill was taken care of while we waited for the desert. We ended up waiting 35 minutes on the desert (cupcakes) but were told twice oh they'll be right out and twice asked "oh they didn't bring them out yet". The last approach to us by the sever she asked if we were "all set" I then made a hand gesture showing her 'still no cupcakes'.. So bottoms line the overall experience was certainly not a good one. I love Ruby Tuesday but this one has made Applebees look really enticing. And for me that's saying a lot.