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Regions Bank Complaint - Enough is Enough ~Stop Charging the Poor to use their own money!
Complaint
MOBILE, ALABAMA -- Enough is enough. I live on a really tight budget. It's bad enough that I was laid off due to the economy but now, I wish I could give 1/2 a star. My adoration for Regions bank has gone from satisfaction to extreme hate. Everyday there seems to be a problem. For example, a company put through a check 4 times for the same amount. They went back and listened to our phone conversation and admitted that they were in the wrong. Instead of Regions going with the facts, they charged me their returned check fee...4 times!!!!!!
Now, I just looked at my account, online. I had 6.38 in there. Not anymore!! Why?! Because they charged me 4.00 for the debit card fee + 10.00 monthly fee!!!!! ARE YOU SERIOUS!!! That little bit of money was to use to buy milk for my family!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now we have nothing. Thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I guess you don't care if kids go hungry tonight right?!?!?!?!
Now, I just looked at my account, online. I had 6.38 in there. Not anymore!! Why?! Because they charged me 4.00 for the debit card fee + 10.00 monthly fee!!!!! ARE YOU SERIOUS!!! That little bit of money was to use to buy milk for my family!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now we have nothing. Thanks a lot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I guess you don't care if kids go hungry tonight right?!?!?!?!
Comments:
Posted by bob93 on 2011-10-14:
Switch to a credit union.
Posted by trmn8r on 2011-10-14:
I believe it is standard practice to attempt to process checks multiple times if they don't clear. That is why it is pretty important to know what happens when there is an overdraft (my bank sends a notice in the US mail), and/or monitor your checking account regularly online.
Thus, in fact you can experience multiple overdrafts for the same check. Sounds outrageous, but it isn't unique.
The fees that you mention should be disclosed to to you. The last time I got a notice of new fees, I took action to avoid them.
Thus, in fact you can experience multiple overdrafts for the same check. Sounds outrageous, but it isn't unique.
The fees that you mention should be disclosed to to you. The last time I got a notice of new fees, I took action to avoid them.
Posted by Skye on 2011-10-14:
That's standard practice to keep putting a check through until it clears, and you in turn, rack up those fee's.
Never write a check, until you are absolutely sure you have the funds to cover it, to avoid a headache like this.
Yes, times are hard for many, but it isn't the banks fault when checks are written for more money then what's in your account. It's not personal, it's business.
What does your documentation say about fee's? It's so important to always know exactly what happens with your money.
Never write a check, until you are absolutely sure you have the funds to cover it, to avoid a headache like this.
Yes, times are hard for many, but it isn't the banks fault when checks are written for more money then what's in your account. It's not personal, it's business.
What does your documentation say about fee's? It's so important to always know exactly what happens with your money.
Posted by At Your Service on 2011-10-15:
I agree for the most part with the above posts. Ultimately, if you're not happy with their charges and service, change to another financial institution.
Posted by winnerlines66 on 2011-11-08:
Not surprised. My year of hardship would result in $550 in fees by Regions Bank. Here I am collecting $265/week unemployment, asking them to work with me and they would not. It was when I checked my Quicken program and sorted by Name did I determine Regions nailed me for $550 or back in 2010; 2 weeks salary.
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