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EZ Rents Complaint - Sneaking in charges - Rental car

Review by nevadaone on 2011-10-15
TORONTO -- I rented a car on line with an estimate of total charges of $114 including $8.95 a day for insurance. They charged me an additional charge of $8.95 a day for liability insurance for a total of $168. A small sign on the counter was pointed out when I returned the car, not when I rented it. If the car was clean when I took it, or the agent spoke better English, I might not have been so upset about the extra charge.

Beware of them adding extra charges without telling you ahead of time. I won't ever rent from this company again.
Comments:1 Replies - Latest reply on 2011-10-17
Posted by Alain on 2011-10-17:
You can contact The Ministry of Consumer Services about this via http://www.sse.gov.on.ca/mcs/en/pages/default.aspx

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