Spirit Airlines/ MC Complaint - Not getting my free flights
MIRIMAR, FLORIDA -- Last November, I signed up for a Free Spirit MC...I was told I would get 3 free flights on approval..I was approved, I activated the card witch then activated my 15000 miles...My husband and I are finally able to use these flights and now I am told, I don't have any flights at all....I think I was scammed and I am very upset...I have been a $9.00 fare club member for quite sometime...I thought it would be a good idea to sign up for this MC...I didn't need another Credit Card..I am very dissappointed in the company. I would like someone to make good on this. I waited a long time to use these flights, I was charged an annual fee for the Credit Card and I didn't get the flights, I spoke to MC and they said all information was transferred over when they changed banks...Spirit said they have no information on this...I am a very unsatisfied customer and I want some kind of restitution on this...I would appreciate your immediate attention in this matter.
Linda S Buffa
Spirit Customer #128341150
Free Spirit MC #702084283