Best Buy Complaint - Accused Me Of Robbery
BEAUMONT, CALIFORNIA -- I went to Best Buy to get some new earbuds because my old ones have had it. I go in and choose the ones I was going to buy. I then did some window shopping and sat down in one of the 3d movie chair tester thing. one of their customer service reps came over and asked to see the ear buds. she then left behind the counter. when she came back she accused me of trying to open the packaging. I go pick out another pair and go buy them. right before I walk out the door I am stopped by security. the alarms didn't go off, I had the receipt. there shouldn't have been any more problems. after 30 or so minutes I told them to watch the security tapes. apparantly while I was buying my earbuds security cameras were "down".they threatened to call the cops if I didn't give them the earbuds. I give them them and walk out of the store with no earbuds and my wallet lightened. never. buying from here again.
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