Staples Complaint - Staples customer service is complete CRAP!
DALLAS, TEXAS -- So after 20 minutes on the phone I finally go through to Staples and finally put my laptop on hold. The person helping me told me I could not pick up the laptop because they had to do a factory restore. So, I put the computer on hold for the next day when I could pick up the item. The next day I tried to pick up my item and they said the item was no longer on sale and I could not get the sale price even though I could have paid for it yesterday and picked it up today if they had told me it was coming off of sale. They would not give me any discount all they said was all I can say is sorry. Well sorry doesn't help me! I was very upset!