Straightalk Wireless Complaint - Customer service does not exist

Review by kidzcount16 on 2011-10-16
Straightalk phones are a great bargain, unless you need customer service. It took 90 minutes to get my phone up and running because no-one I talked to could communicate in English or understand me. I E-mailed a problem, hoping they could read English and they called me back after 9 P.M. in the same broken English I was accustomed to. I just got off the phone with yet another problem and they had all my info entered wrong including DOB and Email because of their obvious outsourcing. I am beginning to think this is no bargain:(
Comments:1 Replies - Latest reply on 2011-10-16
Posted by Skye on 2011-10-16:
It's a bargain, if your looking for one huge headache.

Thanks for warning others about your experience.

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