THD At-Home Services Complaint - Home Depot At-Home Services - Unhappy with My Project
CONNECTICUT -- I have ordered 2 windows through Home Depot At-home Services in Connecticut, and a few weeks into the project and without even having the windows yet, I am not happy with how it is going.
The list of issues, mostly related to feeling like no one is doing their job, is so long that I've started blogging about it at http://homedepothomeservices.wordpress.com
I started the blog with an open mind, hoping that all would go well, but it's just been a rather bad series of events. The issues have been things as simple as no one updating my online job status, even though I reported it 5 times to 3 people. Once it was finally updated it was still incorrect. This just shows a lack of interest in customer service on their part.
Now I am very concerned about whether the actual installation will ever happen and whether it will be done correctly.