Travelers Insurance Compliment - Fantastic service - Home Owners Insurance Claim
Hurricaine Irene had caused several leaks in our roof and the resulting water damaged ceilings in 3 rooms and dripped onto our hardwood floors. I called Travellers and told them what happened. They took down the information, gave me a time frame and several follow up phone calls to keep me abreast of what was happening and sent an adjustor to our home rather quickly considering the fact that many others had far worse damage than us. The adjustor was so pleasant and professional. She assessed the damage very thoroughly, went out to car where she had her computer to calculate the damage and came back in within an hour with a printed report itemizing the repair costs and a check. She reviewed each thing item by item explaining everything and answering any questions we had to our complete satisfaction. I can't say enough good things about Travellers. Other friends had far worse damage and had different insurance carriers and their experience was the polar opposite of ours. I have a great sense of security and peace knowing that come what may we are covered and that feeling is priceless.