Menards Complaint - Dissatisfaction - Tile Redi

Tile Redi - Complaint

Review by trwoodsped58 on 2011-10-17

PRINCETON, INDIANA -- I purchased Tile Redi shower pan from Menards. The problem arose after installation was complete. The pan had spongy spots. My tile installer contacted Tile Redi tech and was told to proceed with tile installation. After tile was installed the grout and tile began to crack and come up. Now, Tile Redi will not claim any responsiblity. To make things even worst Menards won't make it right either. Menards has a install complaint form which is a joke. You can't talk to Menards except by mail which makes it very difficult to resolve any dispute you might have. Still waiting for resolution. Menards should have a better policy for defective products.