Toyota Complaint - Prius Purchase
HOLLYWOOD, FLORIDA -- This was my fist time buying a car in my life. We went to do Toyota Hollywood Florida dealer ship and we decide to buy one Toyota Prius 4 full and Mr. Michael was awesome he done his part of job perfect. Then we buy the car October 16 2011 and the manager told me your car will be here tomorrow (17 Oct.) They told me to call them. And between 1 to 2 o clock you can come and pick up your car. Then we left with my wife. Next day in the morning I was excited and I after I get to car I was going to get to my wife from work. I was call my friend and I was going to pick up to car from dealer. I call them around 01:00 pm Michel answer me he told me car is not arrive yet. He told me the will call me back. Than after 1 hour there was no call to me. And I call back there was no answer and they didn't call me even back. And 02:30 pm I decide to go to dealer to ask situation. When we go there Michael welcome to us and he was busy and he call me one of the (most disaster bloody awful rude bad attitude sales manager) manager from outside and he welcome and he told me sir let me check to car location and he left. And I say ok I went to drink some coffee with my friend and were waiting after 10 min no body come to me and we went outside to look at the cars with my friend and we come back. After he told me I am coming back 35 min past. And I saw him behind to desk and I went to ask him. Sir is everything alright and he is telling me somebody was gonna speak with you. And I say excuse me sir but no body come tome last half an hour and also you were going to inform me. When I say like that he was using body language and telling me slowly we are transporting.(And I told him I can understand English because he was joke with my English) and another sale manager come and say sir you have to give us 3- 4 days to provide it to you. And I told them I can sir I promises to pick up my wife from the work what you guys are telling me. And he say we can not make anything to you and I left. And of the day what I learn my car was at the dealer in the morning and they sell my car to another people in the morning. And this disaster sales managers arguing with me and telling me to wait 3 more days. I can't believe what kind of business Toyota do but it is bloody awful for me. And they are calling my wife and apologize from her not me and offering for two days rental car. We do not need rental car after they make me upset at the dealer they did it second time with this offer more upset. Sorry but your Toyota dealers are most suck awful disaster dealers in the world for me now. And everybody must know what kind of business Toyota do.