Sears Installation Complaint - Sears Electronics Installers Are Incompetent & Corrupt
DELAWARE -- Don't use Sears Home Installation Services ever! I had to prepay to have my existing DVD/VCR re-installed because we purchased a new TV and couldn't hook up the DVD/VCR to the receiver properly. Two Sears sub-contractors showed up - only one guy moved some wires around, and couldn't get the DVD to work. He said the DVD was defective...ask me to sign a paper to show that they were there, and then left. I took the existing DVD player to another location (without a complicated receiver hookup) and hooked it up - it played perfectly. Then called another installer who hooked the DVD to the receiver, and said that the Sears installers were idiots. The problem is that when I tried to get my money back from Sears (800-470-5899) they refused to give me my refund.
Its a scam operation..at best.