Dish Network Complaint - Stay Away From Dishnetwork, There Service Sucks And They Rip People Off
TAMPA, FLORIDA -- I actually don't give them any stars. I been having the same ongoing issue with Dish Network with their DAM signal loss being lost. In the day time the signal is fine and I get all my channels but at night when I come home usually around 10 to 11pm, the signal is always lost. I am paying for a service that I am not even using or satisfied with. They did give $10.00 off on my bill for a year but that is not enough for the amount of stress and frustration I deal with when I don’t get proper signal and the inconvenience of dealing with customer service and the tech support team. Some of the managers there are a lot worst. One manager I spoken to she said that they are doing me a favor for giving me a $10.00 credit each month. THAT IS BULLS*T b/c the signal does not even work and I can’t watch TV. I made a cooperate complaint to the email address they provided and there physical address feedback@customermail. Dishnetwork.com. Customer service 9601 s meridian blvd. Englewood, CO 80112. Hopefully soon I get a response back.
I had latterly had 5 technicians come to resolve the same issue with 2 months regarding the same issue which the issue has not been resolved. First Technician replaced the receiver, the second technician checked the cables, the third tech replaces the cable said the cable is too short, the forth technician just trouble shoot the receiver, and the last technician said there is problem with the wire on the satellite. After having the technicain come out this last time, when I can home for the evening I had the same issue again. They scheduled me again for a technician to come out. Now I have to wait another 5 hours for a technician to do see what the problem is. People have a job and life, we can't be sitting at home for hours for a DAM technician to show up each time there is a signal issue. DON’T GET DISH NETWORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY ARE RIPPING PEOPLE OFF OF THERE SERVICE!!!!!!!!!!!!!!