DishTV Net Complaint - Hard of Hearing - Hard Sell
Recently subscribed to Dish package ove the phone. I announced that I was very hard of hearing - and the sales clerk and I sent over very carefully all the stats.
I wanted MSNBC, said that several times, also wanted DVR. Installer came with equipment that was not DVR - I had to upgrade to get it. After installed discovered I do not get MSNBC and would have to upgrade again. Each upgrade runs approx. $10.00.
Any suggestions about making a dent in this problem. Can ADD help, if so how?
I've telephoned several times, written two emails. No luck.