Travelocity Complaint - Hidden fees - Travel agent
I bought an airline ticket on Travelocity. When my credit card bill arrived, I noticed an additional $24.95 charge for flight insurance, which I did NOT purchase. When I spoke with the company, the informed me that I had to UNCHECK a box in order to avoid purchasing flight insurance. In other words, Travelocity decided on my behalf to commit me to pay $24.95 for something I don't want. Since my bill arrived after my flight, the company claimed they could not refund the charge. They acknowledged that many people don't notice the charge.