Frigidaire/Electrolux Complaint - Won't do this manufacturer again!
AUGUSTA, GEORGIA -- Purchased dishwasher in July 2009 - installed in September after a kitchen remodel; first new dishwasher in 20 years and was looking forward to another 20 year run. Two years in and it needs a new motor. This from a 2 person household where the machine is run typically once a week, around the holidays a bit more. Through 3 people at customer service/repair the answer was "you should have bought the extended warranty". Someone ought to rethink employee training because I can't imagine them advertising the dishwasher with the tag line "will quit in 2 years so buy the extended warranty". I won't be buying this product line again - I'd rather be making investments that pay me a return, rather than investing in poor quality craftmanship.
The cost of a new motor plus service call to install is less than a new dishwasher -- but I have no confidence that a new motor will merely get me another "2 years" ...and I could almost bet they'll push an extended warranty.