Electrolux Complaint - Electrolux dishwasher that doesn't wash dishes
AMES, IOWA -- We previously had a 15 year old, bottom of the line, Kitchen Aide, which worked well, and got dishes clean. We decided maybe we should switch to a more energy efficient washer, and chose model the salesperson recommended as "very quite, high quality" and that was really pretty. Big mistake.
It is quiet.
BUT. it does NOT clean the dishes. It never has. After washing dishes, they are coated with light layer of white greasy feeling substance, as is the washer itself. The washer smells unpleasant after the dishes are washed.
We have tried many brands of dishwasher-soap.
Two Electrolux service people came at different times; both said it dishwasher was working well One said "Well that is what dishwashers are like now. The other told us to run the hot water into the sink before starting the washer, so the dishes would be exposed to hot water.
A third service person arrived, from an independent repair store, and told us: "Oh, I am sorry you bought Electrolux, its very low quality"
Also, something I suppose we could live with, the washer will not change settings (ie slick different settings, they won't change.). Two parts have been changed by the service folks, still doesn't work.
We sure will buy no other Electrolux product. Top of the Price Line, looks nice, bottom of the quality line.