TMobile Complaint - Charing customers to get a lower rate plan
MESQUITE, TEXAS -- I called TMobile on October 7th to change my rate plan from 79.99 per like to the same service plan but the rate was 49.99 each line. I was advised by a representative that could hardly speak English you will not be able to get a discount on phones, will extend contract 2 years and a one time fee of 200 for migration, I was told my bill would be around 125 per month and the 200 I h ad until December to pay. I get my bill in the mail it was 687 when I called I was told oh well it was 200 migration per line plus taxes so around 570. I was never told that it was per line or I would no way have agreed to that. The supervisor was very rude and said there is nothing I can do.