Frigidaire Complaint - Frigidaire Electric Ranges are Dangerous
RICHLAND, MICHIGAN -- My daughter was so excited a few years ago when her father and I told her we would purchase new kitchen appliances for her. She went to Lowes and chose Frigidaire with the finish that looks like stainless steel. She started having problems with the electric range as soon as the one year warranty ran out. When the heating element in the oven caught fire and damaged the computer. She called a licensed repairman who replaced circuit board, but the oven caught on fire a few weeks later and he came back and replaced the heating element. He said he had seen problems like this before with some with Frigidair ranges. A couple of months later, the oven stopped working and so did the smooth cooktop. She contacted Frigidaire (Electrolux) and they gave her a runaround that was unbelievable. I contacted them as well and got the same runnaround. Finally it became clear they were going to do nothing because although they seemed to be aware of the problems with these ranges, they were not required to take any action since the warranty was expired and there was no recall on record. Since then, the oven and the cooktop has stopped working several times and then suddenly started working again. She started keeping small appliances nearby including an electric frying pan, roaster, toaster oven, etc. just in case. When the oven caught fire again, her husband ordered a new heating element (they couldn't afford to call a repairman again) and replaced it.
Once again the oven worked for a while, stopped, started and then finally last week it caught fire again. This time I told her not to spend any more money on a stove that was clearly defective from day one and that I was scared to death it was going to burn her house down. I am posting this complaint on as many internet sites as possible to warn others to beware of purchasing a Frigidaire range. I don't know how many models had/have this problem but if you buy a lemon I hope you don't expect Frigidaire/Electrolux to stand behind their products.