Red Lobster Informative - Very Disappointed - Customer Service And Food Quality
CHICO, CALIFORNIA -- I am a regular at the Red Lobster in Chico at least two to three times a month I go for dinner. Tonight was the worst service I have ever been given I sat in the bar area to try something new the bar tender not only was very unprofessional but did not seem to care about the language she used. I asked to have the football game turned up but was told she wasn't allowed which was funny cause her language and voice that carried seemed to be allowed I was very put off. Things only got worse when my appetizer was brought out cold and under cooked. But to make things even worse I never received my full meal my snow crab legs never made it to the table. At the end of my visit I took my concerns to management who seemed less then interested and never offered a single apology just said simply I will talk to her then I realized the bar tender was also a manager. Wow how disappointing and to think I was spending three to four hundred dollars a month at a place where I was treated so lousy. Well never again.