Preston Hyundai Complaint - Misrepresentation of Pre-owned Vehicle as New
BOARDMAN, OHIO -- I purchased a new 2003 Santa Fe in Feb 2004. Last week I scheduled a service appt and found that my car was not titled in my name after 1 1/2 years following the purchase. The service dept. said it was titled to another person. I purchased a Carfax report and discovered that there were 2 previous owners and was titled as a fleet car. Both the salesman and the dealership owner were fully aware that I was only interested in a new car. Never in their sales presentation was there a mention it was pre-owned. I unequivocally asked if the car would be covered under the full warranty since it was a 2003 model and not a current year model. The question I asked was not whether the warranty covered a pre-owned car. I would have negotiated the price of the car differently or might not have purchased the car at all had I been told all the facts. I believe the reprehensible conduct that the dealership engaged in was less than shady and disregarded the fact that I had negotiated in good faith. They knowingly deceived me and misrepresented the car. They admit to no wrong doing.