LA Fitness Center Complaint - If you were born a fish, don't swim in these milky waters
HOUSTON, TEXAS -- I joined LA Fitness MarqE II location in Houston because ot its proximity to my office, and because it had an apparently gorgeous pool, which went unused by this gym's clientele. A week after joining, the "pump broke," and after a series of attempts to fix the problem, the pool continues to be a swamp where only ignorant swimmers flop around. This is a bromide pool, not a chlorine pool. According to one of the many managers that one could find during one year at the location, the especial pump's part is very expensive and the coprporation can't justify repairing it given the number of members who use it. This situation is not made public, though. Swimmers are continuously lied to, arguing that a maintenance company takes care of the pool on a weekly basis yata yata. There has been a successiong of operation managers, since they are paid only minimum wage salaries, and understandablym, they soon look for better pastures. Therefore, clients at this location do not have an advocate that represents their interests vis a vis the corporation owner. All managers eventually leave before the pool gets fixed, and they don't care to make noise with the big wigs. I quit yesterday, and so did my husband. Nobody asked us why, and what they could do to make us happy. We rejoined Bally's, which is more affordable than ever. However, having belong at that club as well in the past, I agree with the person who described Bally's as a filthy-shower locker room. I did try their pool again, and the water was the way it should be at LA Fitness Marq E location, Houston. I guess one gets what one pays for. It's a shame we can
't get basic good service, though, what we signed initially for.