Travelers Insurance Company Informative - Pleasant Experience - Handling of claim
SODDY DAISY, TENNESSEE -- One is understandably upset and unnerved when a 100' tree fall on one's house. I was disturbed that no one returned my call for approximately 24 hours when I left a message describing my damage. I learned later that there were 75 claims in my area due to weather conditions and certainly I understood there were people suffering much more severely than I since I still had warmth, shelter and comfort in my home.
Once past the initial shock, I could not have been more satisfied with my insurance company. The representative spent considerable time checking out the damage, asking questions, measuring and her attitude and professionalism were most assuring.
So far (this claim is still open with pending payments and pending repairs) I have been extremely Happy with Travelers, their representative and definitely plan on continuing my home owners coverage with them.