Forever 21 Complaint - Never Again for Forever 21
CHICAGO RIDGE, ILLINOIS -- I’m all about giving things second (even third and fourth) chances, but enough is enough when it comes to FOREVER 21 in Chicago Ridge Mall (aka Westfield Shopping Center Chicago Ridge).
Here I was with the wife as she’s looking for a shirt she just saw a couple of days ago, which ironically she can’t find, so I tell her to just ask one of the MANY people that work there doing pretty much nothing (as usual). She tells me: “Why, when they can see that I’m looking through their clothes and saying how I can‘t find what I‘m looking for, can’t they ask me if I need some help like every other store we go into. I guess that they are to busy giving us dirty looks.”
At first I had I failed to notice the looks. But once pointed out it was pretty clear. Granted, I’m probably not their target audience (teenager), but I would of thought that would have been anyone willing to spend money. Guess I was wrong.
So the wife settles on another shirt she liked just the same, but if we would have found the original one we were looking for we would bought that one too. So they would have had two sales- and when we get up to the counter, the girl working (who looked right at us as we made our way there) walks away just before we arrive. And as we stand there, another girl (who I think is going to wait on us) walks over looks then calls out the others name as she walks away. Not only that, but the “manager” (which I say loosely) is just standing there herself on the phone -as in her CELL. Busily in conversation with her girlfriend talking about some dude her friend liked that hadn’t called her back. And the whole time NOBODY acknowledged our existence much less even made eye contact.
Needless to say that after about a minute or so of being ignored my wife threw the shirt she had across the check-out desk and we walked out.
I mean, what the hell, the employees here act like their doing US a favor and letting US spend OUR money on THEIR clothes, and it‘s Chicago Ridge for Christ Sake. Suburbia hell. It’s not like they are selling PRADA.
So with that said, I think I’ll save the headache and shop and spend my cash elsewhere.