Toyota of Lake Norman Complaint - Sleazy Dealership - Sales
HUNTERSVILLE, NORTH CAROLINA -- Over the years I have had the opportunity of dealing with many, many new car dealerships. Since the advent of the web, most have begun to realize that consumers are educated. (I know, for instance, what the Kelley Blue Book Value is for my trade in and what the MSRP and invoice are for any car I am buying). I went to Toyota of Lake Norman ready to trade in my car and walk out with new one. The salesperson was wonderful. We waited 45 minutes for a manager who offered me $4000 below trade-in compared to KBB, Edmunds TMV, and an offer from CarMax. I didn't even try negotiating - being treated like I was born yesterday from the get-go helped me quickly decide that the last place I will buy any car is Toyota of Lake Norman. There are many other options in this region. I suggest you try anywhere else before Toyota of Lake Norman.