Laptop-Advantage Complaint - Don't Use This Company

Review by chuckpav65 on 2011-10-27
MENTOR, OHIO -- They say they will ship orders in 3 days. I ordered a laptop on the 11th of OCT and on the 26th of OCT I called to check on it and found that the order was canceled. No one contacted me to tell me this. They said they would refund my money to my Pay pal account. After two more days NO Refund was issued. I called again and they told me I would have to wait until next week. I think they should be able to refund money the same day....that's the way they charged me. I feel this company really doesn't care about the people they deal with only the money.
After going through paypal to contest the charge, paypal issued a refund in about a week laptop-(dis)advantage never bother to respond to anyone...real professionals.
Comments:2 Replies - Latest reply on 2011-10-30
Posted by T on 2011-10-27:
As to your refund, it doesn't work that way when it is a credit card. It can take 1-2 weeks to have a credit processed. You will find this everywhere.

Some consumers say the same thing you did "I should be able to get it back just as fast." It doesn't work that way.
Posted by chuckpav65 on 2011-10-30:
Paypal can be refunded in a single day.

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