Vanderbilt Mortgage and Finance Complaint -
MARYVILLE, TENNESSEE -- I wish someone would have told me about these people. They are rude mean nasyt ppl. My house payment is 13days late. I call to tell them I was gonna make my payment next Friday. They told me to go get the money from family r friends. They also told me 2 go and pawn some items out my house 2 get the money. They ask me what other bills I have. Who pay my bills? Are those bills behind 2? I told them I had 2 pay my light bill. She told me that I was not responible. I should have made my house payment frist. She said I need the house to have lights. They ask me personal question. I ask them is my house in forecloser already. They keep avoiding my question. By telling me I'm putting my problems on other ppl and that I don't know how to handle my business. I also ask them is that how they talk to ppl. I only call to make payment arrangements and they made me feel like I was the lows thing on this earth. These ppl talk to me as if I was a dog. Something really need to be done about this company. I'm still shock how these ppl actionly talk to me. Some of the things I rather not put on here cause when I think about it it brings tears to my eyes. They said some mean rude nasty things to me. :-( I can't believe they told me to go and reapply for disability for my child. I have been out of work for 3yrs due 2 my child being ill and going thru multiple surgery. He told me I should have been back to work 2yrs ago. They ask you personal question you give them the answer and they give you smart remarks. I hope no one else go thru what I went thru with theses ppl. I'm deeply hurt by all of this.