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Vanderbilt Mortgage and Finance Complaint - - Mortgage Company
Mortgage Company - Complaint
MARYVILLE, TENNESSEE -- I wish someone would have told me about these people. They are rude mean nasyt ppl. My house payment is 13days late. I call to tell them I was gonna make my payment next Friday. They told me to go get the money from family r friends. They also told me 2 go and pawn some items out my house 2 get the money. They ask me what other bills I have. Who pay my bills? Are those bills behind 2? I told them I had 2 pay my light bill. She told me that I was not responible. I should have made my house payment frist. She said I need the house to have lights. They ask me personal question. I ask them is my house in forecloser already. They keep avoiding my question. By telling me I'm putting my problems on other ppl and that I don't know how to handle my business. I also ask them is that how they talk to ppl. I only call to make payment arrangements and they made me feel like I was the lows thing on this earth. These ppl talk to me as if I was a dog. Something really need to be done about this company. I'm still shock how these ppl actionly talk to me. Some of the things I rather not put on here cause when I think about it it brings tears to my eyes. They said some mean rude nasty things to me. :-( I can't believe they told me to go and reapply for disability for my child. I have been out of work for 3yrs due 2 my child being ill and going thru multiple surgery. He told me I should have been back to work 2yrs ago. They ask you personal question you give them the answer and they give you smart remarks. I hope no one else go thru what I went thru with theses ppl. I'm deeply hurt by all of this.
Comments:
Posted by Alain on 2011-10-29:
Give Blount County Family Assistance a call at 981-2350. They can direct you to someone that can help you work out this problem.
Posted by At Your Service on 2011-10-30:
Really good response Alain.
As unfortunate as your circumstances may be, I would always get the mortgage payment in on time.
I really hope everything works out okay for your family.
As unfortunate as your circumstances may be, I would always get the mortgage payment in on time.
I really hope everything works out okay for your family.
Posted by claiborne on 2012-02-10:
They can't do foreclosure LEGALLY until you miss a couple pmts to be exact look on your closing papers. I'm sorry they treated you this way...don't take it personally bc they do it to EVERYONE. don't worry about them if you are not more than a month behind.
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