Sears Carpet cleaning Complaint - Dumped the WASTE on my yard & septic!!
CLACKAMAS, OREGON -- I had a NIGHTMARE experience with Sears carpet cleaning. The "technicians" did an insufficient job cleaning my carpets. I asked for 2 new techs. I was told that 2 different techs would re-do the job. LIE. The same more "experienced" tech came out and argued and whinned about the previous job. Something I tried to avoid! The first time they came out the waste from the previous customers was dumped on my front yard. I know it wasn't our carpet waste as it contained rubberband from braces. The next time they asked to use my restroom and while I showed the one tech the restroom the other tech must have dumped waste down my laundry room sink! 3 days later I didn't know where a horrid smell was coming from. It was my laundry room as it dumps into our septic!! Not sure how many gallons were dumped. I feared for reprocussions, so I never called Sears back. I WILL not ever be a Sears consumer EVER again. BEWARE!
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