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Meineke Informative - Avoid a potential/probable rip off - Engine service
Engine service
GREENWOOD, INDIANA -- I bought a very low mileage 2003 Ford Taurus from a local dealer a couple of weeks ago. After driving it for a few days, I noticed a chirping sound coming from under the hood, sometimes louder than other times. I researched this on the internet, and found the culprit to be most likely the cam synchronizer. A couple of days later, the check engine light came on.
I went to Autozone to have them read the code. It was P1131, and the guy told me that maybe a tune up would take care of it. So, I called around and made an appointment at Meineke.
After dropping it off and waiting a few hours on Saturday, I called them back. He told me that he needed me to come back to the shop to talk about my car. When I got there, he told me that the cam BEARINGS were going out, that it would cost about 2500 to fix because he'd have to take the top off of the engine, that he wouldn't touch it, and that I should take it back to the dealer, since I'd only had it one week. (There is a lemon law, he stated.)
After letting it sit all weekend, I drove my husband's van to work. He took it to the service department at the dealer that morning. Later that afternoon, they called me and told me that there was a service bulletin on the cam synchronizer assembly, and that they would split the cost of the repair with me. I authorized the work, and picked up my car the next day. My total cost: $148.30. It's been running perfectly ever since.
I should have known better. The lady that was paying when I dropped my car off at Meineke had just been hit with a bill over $2000. I hope that she has better luck than most and doesn't have to take it back.
I went to Autozone to have them read the code. It was P1131, and the guy told me that maybe a tune up would take care of it. So, I called around and made an appointment at Meineke.
After dropping it off and waiting a few hours on Saturday, I called them back. He told me that he needed me to come back to the shop to talk about my car. When I got there, he told me that the cam BEARINGS were going out, that it would cost about 2500 to fix because he'd have to take the top off of the engine, that he wouldn't touch it, and that I should take it back to the dealer, since I'd only had it one week. (There is a lemon law, he stated.)
After letting it sit all weekend, I drove my husband's van to work. He took it to the service department at the dealer that morning. Later that afternoon, they called me and told me that there was a service bulletin on the cam synchronizer assembly, and that they would split the cost of the repair with me. I authorized the work, and picked up my car the next day. My total cost: $148.30. It's been running perfectly ever since.
I should have known better. The lady that was paying when I dropped my car off at Meineke had just been hit with a bill over $2000. I hope that she has better luck than most and doesn't have to take it back.
Comments:
Posted by At Your Service on 2011-10-30:
I might agree with this complaint but I fail to see where Meineke had anything to gain by telling you what they did.
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