Wal Mart Complaint - HORRIBLE CUSTOMER SERVICE DESK /CALLED COPS ON ME!!!
Resolution Update on 11/16/2011:
This is resolved as I have chosen not to shop at Bend Wal-Mart again
BEND, OREGON -- I, have read some comments...YES I had a receipt, I purchased it on my credit card, I've been shopping in that same store for 18 years...I know almost everyone by name including front desk management, I can't say why some people come to work with attitudes, but this evening the customer service clerk has a BOSS ATTITUDE!!! I purchased a computer part that was wrong for $298.00,the customer service desk employee was RUDE and Very Questioning of my return, after Electronics verified it had been not been opened she still commented "I still don't know why she's returning it" I asked for Management, who after hearing my complaint about bad customer service offered me a gift card and asked me to leave the store...I snatched the gift card from the ever so RUDE employee and left the store! They sent the cops to my house for snatching the gift card!! I returned the next morning and demanded my money back because I refused to be forced to spend it there...I had to get loud and obnoxious in order to get my money back, they then had the Police call me to tell me I was Trespassed from their store... Yeah my heart is breaking from that one!!! LOL...needless to say all my family and any friends I have, have SWORN to NEVER shop there again...their prices are so low because their customer service is just as low, better to pay higher prices and be treated with respect and a smile then questioned, accused, belittled and have the cops show up at your door because the concept of "Return with a receipt"or "it was the wrong product" is lost in the realm of "the customer is NEVER right at WAL MART"!!!