EZ Rent-a-Car MCO Complaint - Poor service/ bait and switched-$1500 for a Flat Tire!?
ORLANDO, CALIFORNIA -- I had a flat tire out in Florida while renting the car from the MCO location. It took me 45 min. to get a representative on the phone at 2 am. The representative stated there is no one to come out and service the vehicle / it would be a while before they came out. I would be able to get a "replacement vehicle" but it would be the next day.
i had my male friend hop out alongside I-4 and popped the donut on. We drove the car back to the airport. The representative swapped out the vehicle for the exact same car after he WALKED THE PREVIOUS CAR and CHECKED ME OUT OF MY CONTRACT and had me sign for a new one.
About 3 weeks later a bill came from them for the amount of over $1500 for a flat tire, axel, rims, wheel stuff and more! I was like WTF?! You can't charge a customer like this! Where is the pictures? I was not cited for possible incurrence of damages upon the original check in of the previous vehicle nor did I sign off on that. Now it is popped on my credit report. This is outrageous!