Simply Self Storage Complaint - I will NEVER use this facility again
COLUMBUS, OHIO -- We were building a new house, so I needed to store all our household items for about 6 weeks. Simply Self Storage demanded that I have insurance. Rather than purchasing the insurance they offered, I purchased rental insurance through my homeowner's insurance company. After 6 weeks in the facility, the vast majority of my property had significant water damages. One dresser was completely destroyed. Even the movers commented on all the water damage to the property and said that when they were loadng their check, they believe that another renter was there with her insurance agent complaining about water damage. I did not want to make a claim against my homeowner's insurance because I was afraid my rates on the new home would significantly increase. Simply self storage's response: Too bad.
I am curious as to whether this facility had full knowledge that some of their units leake and/or allowed water to pool in the units, but failed to disclose this to me and other renters. I'm trying to discover if anyone else suffered water damage at this facility.