AT&T Complaint - U-Verse Installation
LOUISVILLE, KENTUCKY -- I was interested in having the U-verse with AT and T. They had schedule a technician to arrive. They did not. I tried to check my status on line and it was not available. On the day they did not show up, I called at and t. After passing me around several departments, they told me that for some reason, my account was cancelled. They had schedule me for another date one month later. This time they showed up however, they said they could not install the services for a box of some sort is missing .
Attempt #3 came when a representative was going around out building saying that they had install the box needed due to the demand of people. For this attempt, I took a day off
Guess what the technician did not show up again ! and when I got a hold of someone they told me that they could not install U-verse for there was a part missing !.
AND check this out, before I could get a hold of someone, I check my status online and it states that my installation date was scheduled for December 31, 2036 !.
I had saved all my documents to prove such even happened.