Best Buy Complaint - Missing Appointments
LAWRENCE, NEW YORK -- Appointment made 10/19/11 in 8-12 window. No one shows. After calls to Geek Squad was told agent stuck in previous job, agent could come within an hour. I said ok, but agent could and should have called.
Made another appointment 11/1/11 in 8-12 window. Now 12:20 no agent, no calls.
Find Geek Squad service not reliable, will probably not buy from Best Buy again.
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