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Holiday Inn Complaint - A Third Rate Hotel
Complaint
BROOKLINE MA 1200 BEACON ST, MASSACHUSETTS -- My wife, Nancy, and I spent the night of October 31st at the Holiday Inn in Brookline, Mass.
The staff we dealt with were all quite pleasant. The situations we found varied from annoying to ludicrous.
Here is the chronology of our stay:
1--Registered in room 307 after 4pm on the 30th.
2--The TV set would not get channel 4, CBS.
3--Moved to 306, set did get channel 4.
4--Went to bar to order Sam Adams beer. Out of the most popular beers in Boston.
5--Next afternoon spent 1 hr calling the shuttle pick up from New England Baptist hospital.
6--Took a cab to Holiday Inn.
7--When I complained about busy signal, very nice man said he was understaffed.
8--When time came for me to find my car was told by the man at the desk that he was new and did not know how to get to the parking area.
The staff we dealt with were all quite pleasant. The situations we found varied from annoying to ludicrous.
Here is the chronology of our stay:
1--Registered in room 307 after 4pm on the 30th.
2--The TV set would not get channel 4, CBS.
3--Moved to 306, set did get channel 4.
4--Went to bar to order Sam Adams beer. Out of the most popular beers in Boston.
5--Next afternoon spent 1 hr calling the shuttle pick up from New England Baptist hospital.
6--Took a cab to Holiday Inn.
7--When I complained about busy signal, very nice man said he was understaffed.
8--When time came for me to find my car was told by the man at the desk that he was new and did not know how to get to the parking area.
Comments:
Posted by madconsumer on 2011-11-01:
when i stay at holiday inn's, there are many channels that i do not get to view. channels are set by locale and service provider.
not sure how holiday inn is responsible for the shuttle service unless it was the hotels shuttle.
bars do run out of products, and can be affected by the delivery agent.
not sure how holiday inn is responsible for the shuttle service unless it was the hotels shuttle.
bars do run out of products, and can be affected by the delivery agent.
Posted by jonthethird on 2011-11-01:
Did you confirm that channel 4 was on channel 4 at the hotel. Often the channel lineup is remapped so you might find CBS on channel 12 or anywhere it was mapped to.
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