Rite Aid Complaint - Rite Aid - Horrendous Experience!
BROOKLYN, NEW YORK -- So disappointed with the Rite Aid at 6201 4th ave Brooklyn NY. Rite Aid is definitely my favorite drugstore but I can never ever go back to this one because of the outrageous security setup at this place. The moment you walk in your automatically greeted my a security personnel with no uniform just standing at the door where the cameras are stored. That isn't even it. I was browsing through the cosmetic isle which is only two isles in the whole store. If your a makeup fanatic you can not help but to pick up a lipstick and look at the color and (to try hard to look inside the tube for a more accurate coloring of it, it just can't be helped.) Hence you keep up anything that catches at your eye and look at it, look at the same of it, and etc. I was here looking for a limited edition nail polish of course you walk around looking for it and picking up bottles that are some what that color hoping you can find it. I walked through the two isles couldn't find it and as I leaving the "so-call security guy" stopped it and accuse me of stealing a lipstick. He kept demanding where I put it. How is that possible I walked through two isles constantly picking up and looking at things to remember where I EXACTLY put each thing back. I couldn't remember which one he was referring too and he couldn't specify where I picked up from but that he saw me pick it up and didn't pick it back at the same place supposingly. Seriously is anything there at the right place? The lipsticks are everywhere the nail polishes are thrown everywhere. I clearly told him I don't know then he demanded me to empty my pockets and when I did he was staring at the lotion and lip balm I was carrying. Thank goodness it was not a drugstore brand and you can only get it at department stores. I mean right after he couldn't find whatever it was on me he continued to argue that I took it and did not even apologize. If you really saw me take something I freaking sure you would have called the cops. Plain and simple. After you search me you don't even have the decency to apologize but continue to accuse me. That is just wrong. I will never ever go back to that Rite Aid location and now I feel like I can't ever shop at Rite Aid again. I have never been to a Rite Aid set up like this and with this kind of security. I have never ever faced this kind of embarrasssment before.