Alltell Complaint - Alltel Screws Military Families - Alltel

Posted by jktshff1 on 2011-11-02:

Thanks for the heads up

Posted by At Your Service on 2011-11-02:

I don't know that I actually blame Alltell for this. They've provided phone(s), in many cases very expensive, in exchange for a contractual amount of usage. If you're opting out of the contract, for any reason, they deserve to have a fair payment in place of the service charges.

Posted by spiderman2 on 2011-11-02:

You may cancel your phone plan and pay the early termination fee, but I seriously doubt "thousands" of your friends will cancel their phone contracts and pay out extra money.

Posted by piercezoocrew86 on 2011-11-02:

Thanks for your thoughts guys. Typo definately above. I meant thousand of dollars not plans. And fortunately for most of us our plans renew next spring. As far as a contract, part of that contract is to provide service. If they don't have service in the area, they definately shouldn't charge extra to the consumer to link to another provider. So it is frustrating that they can ding you financially either way.

Posted by saj80 on 2011-11-03:

Another option is to ask about changing plans; Alltel phones work on the Verizon network, so with a nationwide calling plan, the Alltel phones will work in their new area, and the new plan will let them avoid roaming charges.

Posted by Kris10 on 2011-11-03:

I thought there was a clause in most contracts for companies like this that, because of the liklihood of getting rassigned to different areas, prevented companies from gouging military personell like this. Did she ever mention it was because her husband was in the Navy to the reps?