Motel 6 Complaint - Frauds, Thieves, Criminals, Low lifes, Crooks, Motel 6
CARROLLTON, TEXAS -- Last Saturday the 29th of October I was on my way to a football game here in Florida when I checked my credit card and debit cards as I usually do. I noticed a funny charge for a Motel 6 and decided to call my bank about it. Bank was closed (of course) so I decided to call Motel 6 where I found out they had accepted my debit card. Oddly, both of my cards were in my possession. I immediately told the lady that this was fraudlent and that they needed to resolve this matter asap.
The little girl on the phone Kelly Stark Guest Relations Specialist assured me she would resolve it, but she had to call her GM and let me know. She really didn't sound enthused, but guess you can't expect much from a 10.00 an hour employee. She called me back and told me they would do nothing. They wouldn't even call the police to do an info report but told me I should. I called Oakland PD immediately and they told me they could do nothing with out an info report. I called TPD (Tallahassee, PD) which told me they couldn't (and I understood that because they have no say in Califorina!) I then called Orlando, PD whom I got a report number from but again could not do anything.
I called the woman back with the number of the OPD report and she still said they could not do anything however the person was staying there still and she refused because she claimed the charge was valid
FAST FORWARD >>> I called Motel 6 corporate offices today (accor) and the woman at the executive offices was rude, uncooperative, and told me it was my problem. Also told me it was not their stance to file any reports which is stupid but hey, what do they care. Granted I would never stay in a roach infested, rat motel (6), so they will never get my money but still they should take care of their possible customers. Avoid going here as they will allow people to use a fake debit card, with no actual card OR ID. When I spoke with the GM there he said it's not his palce to check every ID that comes with the cards however the girl on the phone at the executive offices said they check EVERY ID with out fail. They are crookes, frauds, etc... whatever you want to call it! Avoid their services, avoid their nasty hotels with crooked employees! Hell, stay at a Red Roof in spide at least they are clean and professional.