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Whirlpool Cabrio - Customer Comment
MICHIGAN -- The
Cabrio is a useless piece off junk - nothing works right should be a class action law suit.
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3 Replies -
Posted by PBurke on 2011-12-28:
I just purchased Whirlpool Cabrio washer and dryer WTW7600XW2 and WED7400XW0 -- two pieces of junk. They are cumbersome to use and do not do the job - clothes come out wrinkled from washer and dryer
Posted by Cherrycu2 on 2012-01-08:
I purchased Cabrio WTW6300WWO energy efficient washer and it started displaying the F51 one month outside of the 12month warranty. Afterwards, I called whirlpool customer service for assistance and they wanted to charge me over $200.00 for replace and labor for technician to come look at the washer. Afterwards, I did some research and found their was a class action suit and recall on the previous model for this same issue; which was confirmed by customer service at Whirlpool. However, this model was not recalled per the customer service representative at Whirlpool and she was unable to provide me a solution without me having to pay more money for a brand new washing machine i just spent over $500.00 purchasing. I am stuck with a brand new washing machine and went a brought an older model washer that has the small tub with agitator investing another $300.00. I think whirlpool should stand by their product being they are such a reputable company. Whenever, I am in an appliance store and customer ask for my opinion, I definitely advise them not to buy a whirlpool and the customer service is no help when they may have an issue. I tell them my story and they just stand in disbelief. The best advertising is word of mouth for a company and if Whirlpool doesn't care to help fix the issues of their appliances then why should I care about upholding their reputation and providing sale leads.
Posted by Venice09 on 2012-01-08:
PBurke and Cherrycu2, thanks for posting and confirming that Cabrio is junk and that Whirlpool has lousy customer service. Your comments will help other people not make the same mistake. Word of mouth, the internet and class action suits are powerful tools.
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