Dollar Rent A Car Complaint - Vehicles not worth renting!
OAKLAND, CALIFORNIA -- Rented a Vehicle from Dollar Rent a Car at the Oakland, CA Airport. This is a complete disaster -- In addition to the 47K miles on it, it had multiple dents, the cigarette lighter "socket" was completely missing, the remote control was inconsistent, and the horn did not work AT ALL!
We determined that the remote for the power locks was low causing the locks to lock/unlock at random. I parked the car with my luggage in it and locked the door - as I walked away, I heard the doors unlock. Luckily, we heard the sound of the doors unlocking - otherwise we could have lost everything. Finally, and most importantly, the horn did not work. I needed to alert a truck that he was merging into me on highway 99 -- with no horn I was a sitting duck. By the way - a working horn is a mandate in California Vehicle code -- I will NEVER rent with Dollar again.
I called Dollar Rental Car customer service -- they were less than empathic. I asked could I exchange at a different Dollar Location - since I am now 100 miles from Oakland - They refused! I just had to deal with it for the 3-day rental.